The Avaya Oceanalytics™ Insights Integration and Support Exam (7498X) is a prerequisite to gain the ACSS – Avaya Oceanalytics™ Insights accreditation. This test has 65 inquiries and the base passing score is 63% (41 of 65 right).
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Question No 1:
During the installation of Avaya software on Analytics™ servers, which script is run and with which user?
A. ./RunAvaya.sh, root
B. ./RunAvaya.sh, oracle
C. ./installAvaya.sh, root
D. ./installAvaya.sh, oracle
Question No 2:
Which two Avaya Analytics™ report templates are available in historical reports? (Choose two.)
A. Supervisor Activity Reporting
B. Routing Service Instantaneous
C. Agent by Account Moving Window
D. Routing Service Summary – Contacts
E. Agent Group Reporting
Answer: A D
Question No 3:
Which real-time report provides the capability of monitoring the current agent work state and current agent work with account state?
A. Agent Instantaneous Report
B. Routing Service Monitoring
C. Agent Performance Moving Window
D. Agent Compare